Uniting empathy and gaming

Almost all young people 15-29-year-olds play games, and majority of them have experienced or witnessed some hate speech, discrimination or harassment while playing games. At the same time games have a huge potential for increasing empathy as games trigger emotions. Join us to develop technical solutions that help to reduce hate and increase empathy in games and especially game chats.

The challenge

Almost all young people play as about 80% of 15-29-year-olds play some games at least weekly. According to a recent Non-Toxic study, about 70% had been subjected to hate speech or harassment in game culture and 90% had witnessed harassment or hate speech. 90% of the respondents wished that hate speech would be addressed and 80% wished that gamers would support each other more. The challenge is to developed technical solution that will help in turning the game chats into safe places that support emphatic behaviour while tackling discrimination and hate speech.


Ideally, the gaming chats should be safe places for all gamers to interact with each other. There should be binding rules prohibiting all forms of discrimination and hate speech, and guidance for emphatic behaviour.  

If and when the rules are broken by the members of the chats, there should be a reaction to it. This could be either a community stepping in after receiving an alert of unwanted behaviour, or a technical solution e.g. tracking down hate speech and for example turning unwanted words and expressions automatically into something else (e.g. fucking gay >> sun is shining).  

We are expecting to have technical solutions that will provide the means to automatically moderate chats and make them into more emphatic and safe spaces for gamers. We would also appreciate technical solutions that could enhance the means for the chat users to take action and together boost the empathic behaviour/tell people who break the rules that it’s not good or cool. 

The solutions should also rather foster the sense of belonging and opportunities for learning from mistakes rather than focusing on punishment and exclusion. There should be consequences when community rules are broken but the consequence should push the people towards wanted behaviour instead of just punishing. 

What We'll Bring

The Finnish Refugee Council and the Finnish Foundation for Media and Development Vikes will bring mentors and expertise on inclusiveness, fighting hate speech and building empathetic communities.

The Prizes

1000 first place
400 second place
200 third place
Plus everyone gets Supercell merch

Judging criteria

To provide a concrete solution for solving the key issues. To provide a technical solution that supports positive/wanted behaviour. Provided solution is attractive also for game companies.

About the Company

The Finnish Refugee Council is Finland’s largest expert organisation focusing on refugee and migration issues. Every year we support thousands of people in recovering from conflicts and integrating into new societies. For over 50 years our work has positively impacted lives in Finland as well as in Africa, the Middle East, Asia and Europe. 

The Empathy Movement was started by the Finnish Refugee Council to advocate for inclusiveness and integration in Finland. Empathy Movement’s friends are companies, organisations, ambassadors and volunteer advocates building a more empathic Finland with us.

Vikes is the only Finnish development cooperation and global education organization specialized in freedom of expression and media. We are devoted to strengthening democracy and active civil society by supporting freedom of expression, quality journalism and media diversity around the world.

Vikes is currently implementing the “I Am European” project which influences, equips and encourages youth to promote integration, acceptance and tolerance within their communities.

Supercell is a mobile game developer based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Since our launch in 2010, we've brought five games to the global market: Hay Day, Clash of Clans, Boom Beach, Clash Royale and Brawl Stars. Our goal is to make the best games – games that are played by as many people as possible, enjoyed for years and remembered forever.